An AI field-to-office assistant for commercial service contractors.

Beepcake talks with your techs and writes up the details your office needs to bill the job, quote repairs, and plan return visits.

Let’s talk

Combi-oven repair2:14 PM

  1. Technician

    Combi’s running. Replaced the ignition module.

    Nameplate photo attached

  2. Beepcake

    Off the truck? How much labor?

  3. Technician:

    Yep. Hour and a half.

  4. Technician:

    Door gasket needs replacing too.

  5. Beepcake:

    Quote that before scheduling a return?

  6. Technician:

    Yes, not approved.

Draft for office review

Ignition moduleTruck stock
1
Labor
1.5 hr

Work to quote Door gasket · Approval pending

From a service call to a service record.

The visit is finished, but there’s more to do. Beepcake follows up with your tech and puts together a draft your office can review for billing, quotes, and return work.

1. The report

Your tech says what happened and Beepcake follows up.

Your tech calls or texts. Beepcake asks for missing details about parts, labor, and work still needing a quote.

2. The draft

Beepcake puts the details together.

Collected by Beepcake

Conversation & photos

Technician

“Ignition module off the truck. Hour and a half.”

Nameplate photo · 123-OCB-X26

The nameplate photo the technician sent: ACME, model 123-OCB-X26, serial SERIAL-001.
Work order details

Your office · Optional job list

Ticket
WO-104
Site
Example kitchen
123 Main St
Anytown
Date
Unit
Combi oven
Office requirements

Your company · Setup

  • Parts used and labor
  • Work done vs. work to quote
  • Return work and open questions

Prepared byBeepcake

DraftFor office review

Field report

Combi-oven repair

Work order: WO-104

Site
Example kitchen123 Main St
Anytown
Equipment
ACME combi oven
Model
123-OCB-X26
Serial
SERIAL-001
Work performed

Ignition module replaced.

Date:

Technician: Jamie

When the technician left: Oven running

SourceCall, 2 Follow-up replies, 1 photo
Parts and labor
Reported parts and labor
DescriptionQty / time
Ignition module IM-89YTruck stock1
LaborTechnician-stated1.5 hr

Example part number shown. Confirm the part and catalog match.

SourceFollow-up reply
Recommended repair
Replace the damaged door gasket.

Quote needed; customer approval pending.

SourceFollow-up reply
Customer note
“The ignition module has been replaced and your oven is running again. The door gasket also needs replacement, subject to a separate quote and your approval.”

Draft wording for the office to approve.

Based onCall, Follow-up reply
Return work
Door gasket needed; none on the truck.

Source the part. Plan the return after approval and part availability.

SourceFollow-up reply
For your office to resolve

These items still need your input before the related work can move forward.

Part number / catalog match
Confirm the module used.
Price
Not set. Check the price book.
Warranty
Unknown. Check coverage.
Return visit
Part needed. Not scheduled.
Prepared for office review. Not an invoice.
Call and follow-up replies

Technician

Call endedTech called · 0:58

“Combi’s done. Swapped a part, she’s running.”

Attaching nameplate photo

Beepcake

“Which part, and was it off the truck? How long were you on it? Anything for the office to quote?”

Technician

“Ignition module off the truck. Hour and a half. Door gasket shot too, needs quote, nothing approved. No gasket on the truck.”

3. The office

Back at your office.

The visit is done and the work continues in your office. Beepcake follows up on what’s missing and puts together a draft for review, so your office can move the work forward and keep the customer informed.

Billing this visit

The reported part and time, together for billing.

Parts & labor

Ignition module IM-89YTruck stock
1
Labor
1.5 hr

Quoting the gasket

The repair scope, with a customer update already drafted.

Repair scope

Replace the damaged door gasket.

Customer approval pending.

Preparing the return

What’s needed for the return visit, already identified.

Return requirements

Door gasket to source. None on the truck.

Return after approval and part availability.

Copy the prepared details into your system, or attach the report.

Let’s talk about your team.

Call Brandon, Beepcake’s founder, at 415-448-6066. Or, request a short introductory call below.

Request a call with Beepcake’s founder

Prefer email? brandon@beepcake.com.